POOR
TO GET THE FULL QUOTED PRICE EACH DEVICE SHOULD:
- Power on - The device should power on.
- Minor faults - The device may have 1 minor fault, such as quiet microphone, quiet earpiece, distorted loudspeaker, stiff buttons.
- All orignal parts - All parts should be original, no aftermarket parts and no unknown part or non genuine part messages.
- Heavy wear acceptable - Deep scratches, shallow dents and pitting allowed, however cracks, chips and delamination is not allowed.
- Cracks/Chips - No cracks or chips in any part of the device are allowed.
- Grey spots on rear camera - No grey spots should be visible when pointing the camera at a white background on any zoom or mode.
- Screen burn or spots on LCD - When looking at white page no screen burn, pressure marks, white spots, discolouration or dead pixels should be visible.
- Battery health - Can be 80% or less and may have a "service" message under battery health settings.
- Security features - Home button, touch ID, Face ID, NFC should all function correctly.
- Engraving or personalisation - No engraving or personalisation visible on the device.
- Water damage - The device must not have been subject to water damage.
- iCloud / Samsung Accounts - The device must be removed from any iCloud or Samsung accounts and factory reset.
- UK Specification - The device should be a UK specification model and not reported lost, stolen or have outstanding finance.
If your device does not meet the above requirements it would be subject to a revaluation offer which you can either accept or decline and have the device returned free of charge.
New
TO GET THE FULL QUOTED PRICE EACH DEVICE SHOULD:
- New means New - The device can not be used or refurbished.
- Packaging - The box may be sealed or unsealed, but must be the manufacturers orignal box and contain all original accessories in new condition.
- Free of Finance - There can be no outstanding finance on the handset, for example you must not be paying for the handset monthly as part of your contract.
- IMEI - The IMEI number on the box must match that on the phone.
- iCloud / Samsung Accounts - The device must be removed from any iCloud or Samsung accounts and factory reset.
- UK Specification - The device should be a UK specification model.
If your device does not meet the above requirements it would be subject to a revaluation offer which you can either accept or decline and have the device returned free of charge.
FAULTY
TO GET THE FULL QUOTED PRICE EACH DEVICE SHOULD:
- Power on - The device should power on.
- One or more minor faults - The device can have one or more minor faults such as stiff buttons, quiet microphone, quiet earpiece, distorted loudspeaker.
- All orignal parts - All parts should be original, no aftermarket parts and no unknown part or non genuine part messages.
- Heavy wear acceptable - Deep scratches, dents and pitting allowed.
- Screen Cracks and or Chips - Cracks and damage to the screen is allowed.
- Rear Glass / Housing Cracks and or Chips - No chips or smashes in the rear glass or housing containing the manufacturers logo are allowed.
- Grey spots on rear camera - Grey spots can be visible when pointing the camera at a white background on any zoom or mode.
- Screen burn or spots on LCD - When looking at white page screen burn, pressure marks, white spots, discolouration or dead pixels can be visible.
- Battery health - Can be 80% or less and may have a "service" message under battery health settings.
- Security features - Home button, touch ID, Face ID, NFC should all function correctly.
- Engraving or personalisation - No engraving or personalisation visible on the device.
- Water damage - The device must not have been subject to water damage.
- iCloud / Samsung Accounts - The device must be removed from any iCloud or Samsung accounts and factory reset.
- UK Specification - The device should be a UK specification model and not reported lost, stolen or have outstanding finance.
If your device does not meet the above requirements it would be subject to a revaluation offer which you can either accept or decline and have the device returned free of charge.
GOOD
TO GET THE FULL QUOTED PRICE EACH DEVICE SHOULD:
- Fully functional - All functions should work exactly as if the device was new.
- All orignal parts - All parts should be original, no aftermarket parts and no unknown part or non genuine part messages.
- Light wear acceptable - No deep scratches, no scratches or chips/dents or pitting visible from 30cm.
- Grey spots on rear camera - No grey spots should be visible when pointing the camera at a white background on any zoom or mode.
- Screen burn or spots on LCD - When looking at white page no screen burn, pressure marks, white spots, discolouration or dead pixels should be visible.
- Battery health - Should be 80% or greater and not have a "service" message under battery health settings.
- Security features - Home button, touch ID, Face ID, NFC should all function correctly.
- Engraving or personalisation - No engraving or personalisation visible on the device.
- Water damage - The device must not have been subject to water damage.
- iCloud / Samsung Accounts - The device must be removed from any iCloud or Samsung accounts and factory reset.
- UK Specification - The device should be a UK specification model and not reported lost, stolen or have outstanding finance.
If your device does not meet the above requirements it would be subject to a revaluation offer which you can either accept or decline and have the device returned free of charge.
